What payment methods do you accept?
We accept Visa, MasterCard, and PayPal. We also accept payments in the form of store credit and e-gift cards (please bear in mind that only one promotional code, store credit or e-gift card can be used per purchase).
I placed an order, but never received a confirmation email.
If you do not receive an email from curyhouse within hours of placing your order and it’s not in your Spam/Junk mail folder, the email address on file is most likely incorrect. Please contact us at email@example.com for assistance to update your details.
How do I change or cancel my order?
We try to process all your orders in a speedy manner so that you receive your items as soon as possible. However, if you wish to cancel or change your order, you can contact us via email at firstname.lastname@example.org and we will do our best to update your order before it gets sent out. If we have sent out your package but we missed your email, and you wish to return the items to us, we will refund the price of garment however, you will be still be liable for the initial cost of shipping.
My order has already been shipped but I want to change my address, how can I do this?
You will need to contact DHL Express and they will assist you. You can contact them on 13 14 06 (Australia) and make sure you have your tracking number ready. Customers outside of Australia, please refer to their website for the appropriate contact number.